TonyBet Customer Support

Review of TonyBet Support Team

One of the most important features of an online betting or gaming platform is customer support. It enhances the overall customer experience. After using the platform for a couple of days, we’re here to share our insights on the TonyBet support options available and how they enhance the overall experience.

How to Contact TonyBet Support?

The good thing about TonyBet is that the customer support team is responsive. They take a maximum of 24 hours to have your issues solved. But before you consider contacting TonyBet support, we advise all members in Ontario, to explore the FAQs section.

TonyBet has shared several commonly asked questions along with the answers. The subjects range from account opening, verification requirements, and payment issues to bonuses and more. So before you raise your question, be sure to explore this section to find out if other customers have experienced the same issue before. If your problem doesn’t go away, feel free to contact the team using one of the options below.

Phone Number

Unfortunately, TonyBet doesn’t have a phone number you can use to talk to the customer support team. We hope that soon they add it to their list of contact options. So, you may keep checking or ask the representative when they’ll have TonyBet contact number available.

TonyBet Live Chat

TonyBet offers a live chat feature to all gamers or bettors in Ontario, Canada. It’s an awesome feature you’ll easily locate in the bottom right corner of the homepage. What we liked about this feature was that it gave us a faster response.

To open the live chat window, simply click the message button in the bottom right corner of the page, enter your name, provide your email address, write your question, and submit. First, you’ll be connected to a smart AI assistant. However, you will be redirected to a real agent if your issue is complicated and requires extra attention.

Email Support

TonyBet email support feature gives gamers and bettors in Ontario a feeling of control over their conversation. With this TonyBet Sportsbook feature, you can get in touch with the support at your preferred time. This channel is especially great for individuals who are always busy.

To use this feature, you’ll simply click the ‘’Contact Us’’ button at the bottom of the homepage. Then, choose the question category and provide your name plus email. Finally, write your message and click submit. If you want to do it manually, you write and send your message to info@tonybet.ca.

Average Waiting Time

The average response time differs depending on your chosen contact channel. If you consider a live chat option, you’ll have a response in minutes. Meanwhile, if you contact via email, you’ll wait for up to 24 hours.